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Upgrading BiteFX to V3.0

Posted by Stuart Harman on Tue, May 15, 2018 @ 12:05 PM

From the desk of Stu Harman, our support and coaching expert. In this article Stu explains how to upgrade your BiteFX software to V3.0. The tutorial includes how to determine the best method to perform the upgrade, how to download the V3.0 installer file yourself using the Google Chrome, Microsoft Edge, Internet Explorer or Mozilla Firefox browsers, how to use the BiteFX update process as an alternative method, and how to use the BiteFX Setup Wizard to install BiteFX V3.0 onto your computer .

Note: Click here if you would like to watch a complete, step-by-step video tutorial how to upgrade your BiteFX for Windows software to V3.0.

Upgrading BiteFX to V3.0 can be done using two different methods: 

The process of upgrading BiteFX requires the installation of the new BiteFX V3.0 software using an installer file that has been downloaded from the Internet. There are two ways the installer file can be downloaded, download it yourself from the Internet or let the BiteFX update process download it for you. With the update method, with BiteFX V2.5 installed, update #67 automatically downloads the installer file as part of the update process.

Once you go through either method, you'll realize that they are both straightforward and easy to perform. However, because I'm detailing every little step in this blog, and covering several different browsers, a quick scan of this blog may make you think the process is complex - it's not! It should only take you a few minutes to do the upgrade once the installer file has downloaded.

Determining which method is best:

Download it yourself

If you have multiple computers in your office that need upgrading, or if the update process has not already downloaded the installer file for you, then you will want to download the BiteFX V3.0 installer file from the Internet yourself. (Note: with this method, you should uninstall BiteFX first before installing BiteFX V3.0). Go to Downloading the BiteFX V3.0 installer file yourself.

Use the Update process

If you only have one or two computers to upgrade and your software has already downloaded the installer file (Note: with this method, it is not necessary to remove V2.5 first).

You can easily check for this as follows:

  1. Start your BiteFX software.
  2. If the Upgrade Available dialog shown below does not appear, it has not downloaded the installer file yet, so it's better to close BiteFX and download the file yourself. Go to Downloading the BiteFX V3.0 installer file yourself.
  3. If an Upgrade Available dialog appears, then the installer file has already been downloaded and is ready to begin the V3.0 installation. Use the Update process as follows:
    1. Click on "Yes" to begin the installation of the new software.
    2. Go to Installing BiteFX V3.0 using the BiteFX Setup Wizard.

10 - Major Upgrade Available Splash Screen-1


Downloading the BiteFX V3.0 installer file yourself:

Before you start the download, you can open your browser of choice and verify the Internet connection is working. We recommend you uninstall your BiteFX V2.5 software first.

  1. In the browser of your choice, navigate to www.bitefx.com  and login to the Members page. 
  2. Click on Software Download in the Online Support section, and then click on the BiteFX on Windows link.

Download Installer File from Members Page with Box

  1. Go to Installing BiteFX V3.0 using the BiteFX Setup Wizard.

 

Downloading the BiteFX installer file using different browsers

This blog describes how the download process behaves for the following browsers (click on the link for your browser – if you are using a different browser you may need to read the instructions to figure out what to do for that browser):

For Microsoft Edge, Internet Explorer, and Mozilla Firefox browsers you should always select the "Save" option. You can then copy the installer file to a shared drive or USB flash drive to quickly install BiteFX on other computers without requiring the download step.
 
At the end of the blog, I provide a summary of the steps in Download and Installation Steps Review.
 
By-the-way, the steps are basically quite simple and you'd probably do fine if you just "followed your nose" but I spell everything out in detail in this blog so that, if you do not regularly download and install software, you can see exactly what you should do "every click of the way".

Downloading with Google Chrome: 

  1. The Google Chrome browser connects to the download site and download automatically begins. At the lower left corner of the browser window you can monitor the download status. The time it takes to download the BiteFX installation package is primarily dependent on your Internet connection speed. The download may take 30 minutes or more as it is a large file (approximately 1.6 GB).

 Edge Options for Download with Box-1        

  1. Click on the "Up" arrow, then click on Show in folder to open the Downloads folder.

Google Chrome Up Arrow       Google Show in Folder with Box

  1. To save the installer file to perform additional upgrades, go to Saving the V3.0 installer file for additional BiteFX software upgrades. If not necessary, go to Installing BiteFX V3.0 using the BiteFX Setup Wizard.

 

Downloading with Microsoft Edge (Windows 10 only): 

  1. Clicking on the download link automatically opens the Microsoft Edge browser. You will be asked what you would like to do with the installer file; click on "Save". The installer file will be downloaded and saved to your computer's Downloads folder.

Edge Options for Download with Box

  1. When the installer file has finished downloading, you will be see the following prompt. Click on the Open folder button to open your Downloads folder.

Edge Finished Downloading with Box 

  1. To save the installer file to perform additional upgrades, go to Saving the V3.0 installer file for additional BiteFX software upgrades. If not necessary, go to Installing BiteFX V3.0 using the BiteFX Setup Wizard. 

 

Downloading with Internet Explorer: 

  1. Clicking on the download link automatically opens the Internet Explorer browser. You will be asked what you would like to do with the installer file; click on "Save". The installer file will be downloaded and saved to your computer's Downloads folder.

IE Download Options with Box

  1. When the installer file has finished downloading, click on "Open Folder" to open the Downloads folder.

IE Open Folder with Box

  1. To save the installer file to perform additional upgrades, go to Saving the V3.0 installer file for additional BiteFX software upgrades. If not necessary, go to Installing BiteFX V3.0 using the BiteFX Setup Wizard

 

Downloading with Mozilla Firefox: 

  1. Clicking on the download link automatically opens the Firefox browser. You will be asked if you would like to save the file or cancel; click on "Save File". The installer file will be downloaded and saved to your computer's Downloads folder.

Firefox Download Options with Box 

  1. A download progress icon will appear on the right side of the Firefox toolbar. If you click on the Progress Bar icon, a more detailed progress window will appear.

Firefox Download Progress with Box

Firefox Detailed Downloading Screen

  1. When the installer file has finished downloading, the download progress icon will change to a solid blue down-arrow. If you click on the arrow icon, a more detailed progress window will appear.

Firefox Download Done Symbol.png

  1. Click on the folder icon on the right side of the window to open your Downloads folder.

Firefox Download File From Arrow with Box

  1. To save the installer file to perform additional upgrades, go to Saving the V3.0 installer file for additional BiteFX software upgrades. If not necessary, go to Installing BiteFX V3.0 using the BiteFX Setup Wizard

 

Installing BiteFX V3.0 using the BiteFX Setup Wizard: 

Note: If you used the update process to download the installer file, you can skip Step 1.

  1. Once the BiteFX installer package has finished downloading, open the Downloads folder and double-click on the installer file name.

 Double-click on Installer File Name with Border 

  1. A Preparing to install screen briefly appears, followed by the BiteFX Setup dialog. Click on the Next button to begin installing the new BiteFX software onto your computer. 

 BiteFX V3 Setup Wizard Screen 1

 

  1. The End-User License Agreement dialog will appear. You can review the entire agreement here. When you are ready, click inside the box indicating that you accept the terms of the agreement and then click on Next

 EULA Screen 2

4-Accept EULA with Border.png 

  1. A BiteFX Setup dialog opens to allow you to customize the way you want BiteFX features to appear, as well as where the program files will be stored. Except in unusual circumstances, we recommend you simply click on the Next button to install BiteFX using the default settings. 

Custom Setup Screen 3  

 

  1. The BiteFX V3 Setup dialog opens for you to start the installation process. Click on the Install button to begin installing the BiteFX software onto your computer. The installation will take several minutes to complete.

BiteFX Ready to Install Screen 4 

 

  1. A new dialog opens with a progress bar to display the installation progress.

Installation Progress Screen 5 

 

  1. When the installation is complete, the final setup dialog appears indicating that the BiteFX Setup Wizard has been completed. If you do not wish to launch BiteFX automatically, be sure to uncheck the box adjacent to the text “Launch BiteFX when setup exits.”. The last step of the installation process is to click on the Finish button.

Installation Complete Screen 6 w_Text

  1. Upon completion of the installation, a BiteFX shortcut icon will automatically appear on your desktop.


10-BiteFX Icon.png 

  1. You can now open BiteFX and register it using one of the unused serial numbers provided in your BiteFX Order Confirmation email. If you can't find your serial numbers, please contact us and we'll be happy to provide them to you.

 

Saving the V3.0 installer file for additional BiteFX software upgrades:

Once the V3.0 installer file has been downloaded, you can copy it to a shared folder on your network, or to a USB flash drive and use that installer file upgrade other BiteFX software in your office. 

Copying to a shared drive:

  1. Create a folder on the shared drive of your choice and name it appropriately (perhaps "Bite Installer File"?).
  2. On the computer you used to download the installer file, open the Downloads folder on your C: drive.
  3. Right click on the BiteFX installer file name and select "Copy" from the list.
  4. Right click inside the open installer file folder you created in Step 1 above, and then select "Paste" from the list.
  5. You can now upgrade your remaining BiteFX software by going to each computer where it is installed, navigate to the shared folder and double-click on the copied installer file name.
  6. To begin the next installation, go to Installing BiteFX V3.0 using the BiteFX Setup Wizard.

Copying to a USB drive:

  1. Plug your USB flash drive into a USB port
  2. On the computer you used to download the installer file, open the Downloads folder on your C: drive.
  3. Right click on the BiteFX installer file name and select "Copy" from the list.
  4. Right click inside the open USB flash drive directory, and select "Paste" from the list.
  5. Remove the USB drive safely.
  6. You can now upgrade your remaining BiteFX software by plugging the USB flash drive into each computer where BiteFX is installed, open the USB drive directory and double-click on the copied installer file name.
  7. To begin the next installation, go to Installing BiteFX V3.0 using the BiteFX Setup Wizard.

 

Download and Installation Steps Review:

  1. Download the BiteFX V3.0 installer file using either the update process, or by downloading the installer file yourself from the Members page.
  2. If you downloaded the installer file yourself, uninstall the existing BiteFX software before installing the new software.
  3. For Microsoft Edge & Internet Explorer, click on Save; for Mozilla Firefox click on Save file.
  4. To begin the installation:
    1. For Google Chrome, after the download is completed, double-click on the downloaded *.msi file.
    2. For Microsoft Edge and Internet Explorer, after the download has completed, click on Run.
    3. For Mozilla Firefox, after the download is completed, double-click on the downloaded *.msi file.
  5. When the BiteFX Setup Wizard opens click on Next.
  6. Review the End-User License Agreement, check the box that you agree to the terms, and click on Next.
  7. When the Custom Setup window opens, click on Next unless you need to change the default BiteFX setup.
  8. When the Ready to install BiteFX window opens, click on Next.
  9. When the installation process is complete, click on Finish.
  10. Right-click on the BiteFX shortcut icon and select Run as administrator, then click on OK.
  11. Run the update program to install any new updates that have been released to bring the software up to the most current version.

Note: if you prefer, you can obtain an Installation DVD from BiteFX for a nominal shipping and handling fee. Please contact BiteFX to order your Installation DVD. 

 

If you need further assistance upgrading your BiteFX software, please send us an email or call us at: 

support@bitefx.com  

1-877-2BiteFX (1-877-224-8339) 

International (+1) 530-582-1189 

Monday thru Friday, 8am to 5pm Pacific time

 

Tags: Software Upgrades

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