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Updating Your BiteFX for Windows Software

Posted by Stuart Harman on Wed, May 08, 2013 @ 18:05 PM

From the desk of Stu Harman, our support and coaching expert. In this article Stu explains how to update your BiteFX application to keep your software upgrades and animation updates current.

Your BiteFX subscription membership includes many valuable benefits. Two of these benefits are free software upgrades and free animation, picture and presentation template updates to your BiteFX product. Upgrades and updates are made available on a frequent basis throughout the year.

Updates are made available through your computers’ connection to the Internet. Because each installed copy of BiteFX is autonomous, it is important to open each of your installed copies of BiteFX periodically and perform the update process to keep your software current, and to prevent a large backlog of updates from accumulating.

Note: Click here if you would like to watch a complete, step-by-step video tutorial how to update your BiteFX for Windows software.

Knowing When Updates Are Available

Whenever you open BiteFX, the software application automatically checks the BiteFX server to detect any new updates that may be available. When updates are detected, a red alert symbol appears adjacent to your menu button with a number indicating how many updates are available Menu Button w Circle.

In this case, there are two updates available. The updates automatically begin downloading in the background. In the meantime, BiteFX is fully functional during the download process.

Installing Updates

Although the downloading of the update files is performed automatically, you need to take action to install them.

The simplest way is to let the download process finish, and when you close BiteFX, one of the following messages will be displayed, depending on your computer's configuration, informing you that there are updates ready to be installed.

Updates Ready Dialog

Admin Permission Reqd

Click on "Yes" or "OK"  to initiate the installation. BiteFX automatically closes and a new BiteFX Update dialog appears that displays the installation progress. 

Update Ended Dialog

When completed, a message is displayed advising you that the update process is complete, click on "Close" and  restart BiteFX.

Update Complete Message

Click on the "Close" button to complete the update installation procedure.

Close Button

Identifying Updated Animations and Pictures

When you re-open BiteFX, open either the animation pane or picture pane. Any new or modified animations or pictures are readily identified by the blue border around the thumbnail.

Thumbnail with Blue Background

When you have a spare moment or two, we recommend that you select each new or modified animation that interests you and play it through to see what it shows. If you want to know more details about the animation, remember that you can open the Information pane by clicking on the italic “i” button.

Open New Animation

When you re-open the animation or picture panel, the border around the thumbnail of any new or modified animations or pictures you have opened and reviewed will revert to a black background.

Thumbnail Reverted to Black Background

That’s all it takes to install and review updates.

The following topics describe details of the update process that you may find useful at certain times, but are not essential to know:

Managing Updates from the BiteFX Updates Dialog – If you like to keep an eye on the details, this tells you how to do that!
Installing the Updates Manually – Not usually necessary, but you may be impatient to start the update process!
Checking for Updates Manually – If you think you should have received an update, or suspect your computer has not been connecting to the Internet, you may want to perform a manual check.
Showing Which Updates You Have Installed – Useful if you want to review what updates you have, or a support engineer wants to check what updates you’ve received.
Recap of Updating Process - Overview of the process if you just need a quick reminder.

 

Managing Updates from the BiteFX Updates Dialog

The BiteFX Updates dialog displays the download status and includes buttons to allow you to manually control the download and installation processes.

There are two ways to open the BiteFX Updates dialog to view the status of update downloads.

The fastest way is to simply click inside the red circle adjacent to the menu  Click Inside Circle. The second way is to open the BiteFX menu, and  select "Updates" from the list.

Open Menu Select Replace

 

  Either method you choose will cause the BiteFX Update dialog to open.

Update Screen

There are four columns in the update screen; Action, Status, Description, and Date.

Column

Function

Action

Displays what needs to be done to update your software

Status

Displays whether the update is available, is in the process of downloading, or has already been downloaded and is ready for installation

Description

Provides detailed information about the software upgrade or animation update

Date

Displays when the update became available

In this next image, the first of two updates is beginning to download, while the remaining update is waiting. Each update downloads sequentially until all updates have been downloaded.

First Update Downloading

 

Installing the Updates Manually

After the updates have completed downloading, the Install updates button becomes functional as indicated when the dim text becomes dark black:

Install Updates Dim to Bold

Click on the "Install updates" button to begin the installation process as described in Installing Updates.

Click on Install Updates Button

 

Checking for Updates Manually

Although the BiteFX software is set to automatically check for updates, you can also manually check for updates. Open the BiteFX update window, and then click on the "Check for updates" button in the lower left corner of the screen. If new updates are detected, they will begin downloading automatically.

Check for Updates Button

 

Showing Which Updates You Have Installed

You can also set the BiteFX update dialog to display installed updates. To do this, click in the box next to the "Show installed updates" text to check it.

                                          describe the image      describe the image

The BiteFX Updates screen will now show downloaded and installed updates:

Show All Installed Updates

 

 

Recap of Updating Process:

  1. Open BiteFX.
  2. Let the update files download before closing the program.
  3. Close BiteFX.
  4. If necessary, give administrator permission to proceed.
  5. When the update process is complete as indicted by the message “Update complete. Please click Close and restart BiteFX.”, click on the "Close" button.
  6. Re-start BiteFX.
  7. Open the Animation panel .
  8. Open each animation with a blue border, open the Information pane, and familiarize yourself with the new or modified animation.
  9. Repeat steps 7-8 for each new thumbnail.
  10. Open the Picture panel.
  11. Open any new photographs with a blue border to become familiar with it.

 

If you need further assistance learning how to install BiteFX updates, please contact us by email at your convenience, or by telephone Mon-Fri  8am–5pm Pacific Time:

support@bitefx.com

1-877-2BiteFX (1-877-224-8339)
International (+1) 530-582-1189

Tags: Updating Software

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