---
title: Installing BiteFX for iPad
description: How best to install BiteFX on the iPad
image: https://hubspot.bitefx.com/hubfs/App%20Store%20BiteFX%20Download%20PNG.jpg
---

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# The BiteFX Blog for All Things Relating to Occlusion

## [Installing BiteFX for iPad](https://hubspot.bitefx.com/bid/93276/bitefx-on-ipad-tip-installing-on-your-ipad)

Posted by [Stuart Harman](https://hubspot.bitefx.com/author/stuart-harman) on Fri, Oct 31, 2014 @ 13:10 PM

- [Tweet](https://twitter.com/share)

 

| *From the desk of Stu Harman, our support and coaching expert. In this article Stu makes sure you know the best way of installing and updating BiteFX on your iPad.* | ![Dental patient education expert Stu Harman](https://hubspot.bitefx.com/hs-fs/file-14160777-jpg/images/stuart-harman-dental-patient-education-expert-200.jpg) |
| --- | --- |

## Note: [Click here](https://bitefx-1.wistia.com/medias/1tqs4s450p) if you would like to watch a complete, step-by-step video tutorial of the BiteFX for iPad installation and update process.

## Downloading BiteFX on the iPad

1. Before beginning to install BiteFX on your iPad, **check your iPad wireless signal strength** and **make sure you are located in an area with a solid wireless signal** (some users have reported problems when they have had weak signals). Also make sure your iPad is at least 20% charged, or is plugged into a charger during the download and update process.
2. On your iPad, tap on the **App Store** icon.

![Open_the_App_Store](https://hubspot.bitefx.com/hs-fs/hub/46576/file-1965471407.png?width=435&name=file-1965471407.png)

1. Enter** bitefx** in the search box and tap on **Search**.

![Type_BiteFX_in_the_Search_Box](https://hubspot.bitefx.com/hs-fs/hub/46576/file-1963959094.png?width=435&name=file-1963959094.png)

1. When the BiteFX application icon appears, tap on the **Open **button**.  
   **

![Ready_to_Install_BiteFX](https://hubspot.bitefx.com/hs-fs/hub/46576/file-1962414953.png?width=460&name=file-1962414953.png)

1. To begin downloading the BiteFX application, tap on the iCloud icon.
   
   ![iCloud Icon](https://hubspot.bitefx.com/hs-fs/hubfs/BiteFX%20for%20iPad%20V2.2/iCloud%20Icon.png?width=160&name=iCloud%20Icon.png)

![IPAD_Download_Icon](https://hubspot.bitefx.com/hs-fs/hub/46576/file-1966733480.png?width=435&name=file-1966733480.png)

1. The iPad will begin downloading the application files. This is the free demo version of BiteFX with only six animations available for play.

![Downloading_the_Freebie](https://hubspot.bitefx.com/hs-fs/hub/46576/file-1994783203.png?width=399&name=file-1994783203.png)

1. The download status is displayed by a circle with a black square in the middle. Once the limited version of BiteFX has finished downloading, tap on the BiteFX **Menu** button at the top right corner of your iPad screen.

![Free_BiteFX_Screen](https://hubspot.bitefx.com/hs-fs/hub/46576/file-1964144569.png?width=460&name=file-1964144569.png)

1. Tap on the** **Login**** button.

**![Menu_with_Login](https://hubspot.bitefx.com/hs-fs/hub/46576/file-1996466994.png?width=229&height=202&name=file-1996466994.png)**

 

1. The **BiteFX User Login** dialog will appear.

![BiteFX_User_Login_Dialog.png](https://hubspot.bitefx.com/hs-fs/hubfs/iPad_Install/BiteFX_User_Login_Dialog.png?width=394&height=290&name=BiteFX_User_Login_Dialog.png "BiteFX_User_Login_Dialog.png")

1. Tap inside the **Username** field to display the virtual keyboard. Depending on the version of your iPad's iOS and the version of BiteFX available, the keyboard *may* partially obscure the **Password** field. This will not hinder your ability to enter your password.

![IMG_0139.png](https://hubspot.bitefx.com/hs-fs/hubfs/iPad_Install/IMG_0139.png?width=515&name=IMG_0139.png "IMG_0139.png")

 

1. Enter the same email address that was used for your BiteFX for iPad order.  
   Note: your iPad password was provided to you via an email from BiteFX titled "***BiteFX Order Confirmation***" at the time of your order. When finished, tap on **Next** on the keyboard.

![IMG_0140.png](https://hubspot.bitefx.com/hs-fs/hubfs/iPad_Install/IMG_0140.png?width=522&name=IMG_0140.png "IMG_0140.png")

 

1. Enter your 16 digit iPad password (do not include hyphens), and then tap on **Return** (or **Next**).

![IMG_0142.png](https://hubspot.bitefx.com/hs-fs/hubfs/iPad_Install/IMG_0142.png?width=508&name=IMG_0142.png "IMG_0142.png")

 

1. Your iPad should now begin downloading the complete version of BiteFX.
2. If you mistype or enter an invalid Username or Password, the appropriate error message will appear as shown below.

![Invalid_Login_Entries.png](https://hubspot.bitefx.com/hs-fs/hubfs/iPad_Install/Invalid_Login_Entries.png?width=677&name=Invalid_Login_Entries.png "Invalid_Login_Entries.png")

Tap on **OK**, re-enter the **Username** or **Password** and then tap on **Login**.  

1. Once the login has been completed successfully, a message will apper the your BiteFX for iPad subscription is confirmed.
   
   ![BiteFX Subscription Confirmed](https://hubspot.bitefx.com/hs-fs/hubfs/BiteFX%20for%20iPad%20V2.2/BiteFX%20Subscription%20Confirmed.png?width=396&name=BiteFX%20Subscription%20Confirmed.png)
   
   After a brief pause, the full content of BiteFX will begin downloading. This may take 30-60 minutes or more, depending on the connection speed. 

![V2.3 Downloading Picture.png](https://hubspot.bitefx.com/hs-fs/hubfs/BiteFX%20for%20iPad%20V2.2/V2.3%20Downloading%20Picture.png?width=444&name=V2.3%20Downloading%20Picture.png)

1. The full BiteFX application consists of a large number of files so it is remotely possible that all of the files may not be downloaded on the first try. If that happens, BiteFX will close and the iPad may revert to the desktop screen, depending on your iPad settings.

![IMG_0123.png](https://hubspot.bitefx.com/hs-fs/hubfs/iPad_Install/IMG_0123.png?width=439&name=IMG_0123.png "IMG_0123.png")

1. If necessary, tap on the BiteFX app icon to start BiteFX.

![BiteFX_App_Icon.png](https://hubspot.bitefx.com/hs-fs/hubfs/iPad_Install/BiteFX_App_Icon.png?width=153&height=163&name=BiteFX_App_Icon.png "BiteFX_App_Icon.png")

1. The following alert will appear.

![Aborted_Download_Message](https://hubspot.bitefx.com/hs-fs/hub/46576/file-1999210907.png?width=449&name=file-1999210907.png)

![Aborted_Download_Close-up](https://hubspot.bitefx.com/hs-fs/hub/46576/file-1997751399.png)

1. To continue the download, tap on "**Yes**". You may need to repeat this process more than once to finish downloading the full content. When finished downloading, the BiteFX app will start automatically.

1. You can also intentionally interrupt the download process by tapping on the "**X**" in the upper right corner of the download status screen.

![IMG_0116.png](https://hubspot.bitefx.com/hs-fs/hubfs/iPad_Install/IMG_0116.png?width=432&name=IMG_0116.png "IMG_0116.png")

 

1. To continue the download process, if necessary start the BiteFX app and tap on the "**Resume Download"** button. The download status screen (shown above) will re-appear and the downloading will continue from where it was interrupted.

![Resume_Download.png](https://hubspot.bitefx.com/hs-fs/hubfs/iPad_Install/Resume_Download.png?width=428&name=Resume_Download.png "Resume_Download.png")

 

1. The following splash screen will appear briefly before opening the full version of BiteFX, showing the current revision number of the software.

![Initial Splash Screen After Downloading Full Content](https://hubspot.bitefx.com/hs-fs/hubfs/BiteFX%20for%20iPad%20V3/Initial%20Splash%20Screen%20After%20Downloading%20Full%20Content.png?width=449&name=Initial%20Splash%20Screen%20After%20Downloading%20Full%20Content.png)

## Updating BiteFX on the iPad

1. After the initial installation of the full version of BiteFX, there may be updates that need to be added to the app since new animations and software features are released from time to time. If updates are available, a red oval alert symbol with a white numeral inside it will be displayed adjacent to the Menu button indicating how many updates are available to download.

![Updates Available V3.0.25](https://hubspot.bitefx.com/hs-fs/hubfs/BiteFX%20for%20iPad%20V3/Updates%20Available%20V3.0.25.png?width=460&name=Updates%20Available%20V3.0.25.png)

1. Tap on the **Menu** button to display the menu list, and then tap on **Updates**.

![Update Menu V3.0.25](https://hubspot.bitefx.com/hs-fs/hubfs/BiteFX%20for%20iPad%20V3/Update%20Menu%20V3.0.25.png?width=449&name=Update%20Menu%20V3.0.25.png)

1. Tap on **Download Updates **at the bottom of the dialog.

![BiteFX Update Dialog V3.0.25](https://hubspot.bitefx.com/hs-fs/hubfs/BiteFX%20for%20iPad%20V3/BiteFX%20Update%20Dialog%20V3.0.25.png?width=449&name=BiteFX%20Update%20Dialog%20V3.0.25.png)

![Downloading Updates V3.0.25](https://hubspot.bitefx.com/hs-fs/hubfs/BiteFX%20for%20iPad%20V3/Downloading%20Updates%20V3.0.25.png?width=449&name=Downloading%20Updates%20V3.0.25.png)

1. Once all of the update files have been downloaded, you will see the text "***All files downloaded successfully***". Tap on the "**X**" in the upper right corner of the downloads screen, and BiteFX will be ready for use.

![All Update Files Downlaoded V3.0.25](https://hubspot.bitefx.com/hs-fs/hubfs/BiteFX%20for%20iPad%20V3/All%20Update%20Files%20Downlaoded%20V3.0.25.png?width=463&name=All%20Update%20Files%20Downlaoded%20V3.0.25.png)

 

1. Tap on the **Display selection panel** tab. Every new or modified animation, or new picture will appear with a blue thumbnail border.

![IMG_0135.png](https://hubspot.bitefx.com/hs-fs/hubfs/iPad_Install/IMG_0135.png?width=569&name=IMG_0135.png "IMG_0135.png")

## BiteFX for iPad Installation and Update Review

1. Open the **App Store**
2. Search for **bitefx**
3. Tap on **Open**
4. Tap on the iCloud icon to install the free version of BiteFX
5. Tap on the **Menu** button
6. Tap on **Login**
7. Enter your **Username** and tap on Next
8. Enter your **Password **and tap on** Return **or** Next**
9. Download the full version of BiteFX
10. If the process is interrupted, re-start BiteFX and tap on **Yes** when asked if you want to continue the download
11. If the red alert symbol appears inside the **Menu** button, tap on the **Menu** button
12. Tap on** Install Updates**
13. Tap on **Download Updates** in the **BiteFX Update** dialog
14. Close the update status screen once all files have downloaded

 

 Tags: [iPad Tips](https://hubspot.bitefx.com/topic/ipad-tips), [Downloading](https://hubspot.bitefx.com/topic/downloading), [Installing](https://hubspot.bitefx.com/topic/installing)

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