--- title: What to Do When You Forget to Record a Session description: How to provide your patient with a report even when you forget to switch on recording in BiteFX. image: https://hubspot.bitefx.com/hs-fs/file-14160777-jpg/images/stuart-harman-dental-patient-education-expert-200.jpg --- [![products that help dentists understand and explain the concepts of occlusion with a particular focus on using computer animations](https://hubspot.bitefx.com/hs-fs/file-1362707882-png/images/dental-computer-animations-new.png)](https://hubspot.bitefx.com/) ![WebsiteBanner](https://hubspot.bitefx.com/hs-fs/hubfs/images/Images/Marketing/WebsiteBanner.jpg?width=965&height=96&name=WebsiteBanner.jpg) # The BiteFX Blog for All Things Relating to Occlusion ## [What to Do When You Forget to Record a Session](https://hubspot.bitefx.com/bid/94670/bitefx-for-windows-what-to-do-when-you-forget-to-record-a-session) Posted by [Doug Brown](https://hubspot.bitefx.com/author/doug-brown) on Wed, Feb 27, 2013 @ 17:02 PM - [Tweet](https://twitter.com/share) | *From the desk of Stu Harman, our support and coaching expert. In this article Stu explains how you can still produce a session report for your patient even if you forget to switch on the session recording button.* |  ![describe the image](https://hubspot.bitefx.com/hs-fs/file-14160777-jpg/images/stuart-harman-dental-patient-education-expert-200.jpg) | | --- | --- | One of the great features of BiteFX for Windows is the addition of the report writing capability. This feature allows you to create an archival record of your consultation, which can be used as an internal dental record, and can also be provided to your patient as a reminder of what they saw and heard during the consultation. But to start the session recording, one must first click on the “**Start/stop session recording”** button before beginning your consultation. Regrettably, it is virtually ***guaranteed*** that at some time, you ***are*** going to forget to click the "**Start/stop session recording"** button and will go through your entire consultation before realizing your error. So, now what do you do? You might guess that you’ll have to redo the consultation all over again with or without the patient in order to create the recording. The good news is that we’ve built in the ability to reproduce a session recording without having to resort to repeating the entire presentation with the recording mode active. This blog will give you a complete lesson on how to create a session recording and we will use a hypothetical but realistic scenario to describe the process. You created a nice custom sequence for your patient, Mary Hathaway, and spent twenty minutes with her going through your entire presentation to explain her occlusal disease and the treatment options available for her. She wants something she can take home to discuss your treatment recommendations with her husband, so your intent was to record the session and print out the session report to give her when she leaves. So, at the conclusion of the consult, you went to stop the recording by clicking on the "**Start/stop session recording" **button, and saw that the button icon is white ![describe the image](https://hubspot.bitefx.com/hs-fs/file-21942304-jpg/images/start-stop_session_recording_button.jpg), rather than orange ![describe the image](https://hubspot.bitefx.com/hs-fs/file-21942178-jpg/images/start-stop_session_recording_button_down.jpg),  and now realize to your dismay no session recording was created. **Don’t worry, we’ve got you covered!!** Since the BiteFX software automatically stores events (displayed pictures and played animations) each time they are shown, regardless of whether you are in record mode or not, it stored all of the events you showed Mary, including the date and time each event was shown, what kind of event it was (Image = Picture, Movie = Animation), and the title of the event. ![V3 Event Log Detail No Recording](https://hubspot.bitefx.com/hs-fs/hubfs/Forgot%20to%20Record/V3%20Event%20Log%20Detail%20No%20Recording.png?width=600&name=V3%20Event%20Log%20Detail%20No%20Recording.png) Using the information included in the event log we can now manually re-create what the software would have produced automatically had the record mode been active. We’ll start by clicking on the "**Session event log on/off**" button to open up our **Session Recording Event Log**. ![describe the image](https://hubspot.bitefx.com/hs-fs/file-21942041-jpg/images/session_event_log_on-off_button.jpg) The image below shows the **Session Recording Event Log **with no session recordings present, which is probably what you would see in this hypothetical scenario. ![V3 Event Log_2](https://hubspot.bitefx.com/hs-fs/hubfs/Forgot%20to%20Record/V3%20Event%20Log_2.jpg?width=628&name=V3%20Event%20Log_2.jpg) Assuming you know the date and time you started your consultation with Mary, you can use the Date and Time, and Title columns to identify the first event you showed her. Let’s say **Open-Close No Muscles** was the first event that was shown on **Sept 11 at 9:04 AM** during the consultation. Click on that line to select it. ![V3 Event Log Detail](https://hubspot.bitefx.com/hs-fs/hubfs/Forgot%20to%20Record/V3%20Event%20Log%20Detail.png?width=600&name=V3%20Event%20Log%20Detail.png) Now go to the bottom right corner of your main screen, where you will see some buttons with bracket icons. Click on the "**Add session marker**" button**:** ** ![describe the image](https://hubspot.bitefx.com/hs-fs/file-21941984-jpg/images/add_session_marker_button.jpg)** A dialog box will open so you can name the session recording. Type in any name you wish; here I have typed in the last name of our hypothetical patient, "**Hathaway**". If you want, you can even edit the date and time values so that it matches when the consult actually started. ![V3 Record BiteFX Session_3](https://hubspot.bitefx.com/hs-fs/hubfs/Forgot%20to%20Record/V3%20Record%20BiteFX%20Session_3.jpg?width=609&name=V3%20Record%20BiteFX%20Session_3.jpg) When finished, click on "**OK**". If you open the **Session recording event log**, it will now look like this: ![V3 Start of Restored Recording](https://hubspot.bitefx.com/hs-fs/hubfs/Forgot%20to%20Record/V3%20Start%20of%20Restored%20Recording.png?width=600&name=V3%20Start%20of%20Restored%20Recording.png) As you can see, the software has placed a **START **marker above the line we selected along with the session name we added, and automatically placed an **END **marker below that same line. Events that will be included in the session recording are now highlighted in orange. We’re off to a good start, but now we need to move the **END **marker so it is below the last event we showed Mary during the consultation. Click on the line that represents the last event we showed Mary to select it, let’s say it was the **Severe anterior wear **picture at **9:07 AM**. Once again, go down to the bottom right corner of the main screen. Click on the "**Add a session endpoint** **(])**" button: ![describe the image](https://hubspot.bitefx.com/hs-fs/file-21941975-jpg/images/add_a_session_endpoint.jpg) The **END **marker will be placed below the **Severe anterior wear **event line as shown in the picture below: ![V3 Fully Restored Recording](https://hubspot.bitefx.com/hs-fs/hubfs/Forgot%20to%20Record/V3%20Fully%20Restored%20Recording.png?width=600&name=V3%20Fully%20Restored%20Recording.png) There you have it! We have re-created a session recording that’s ready to edit and publish just as if we had remembered to start the recording like we should have when we started the consultation with Mary. Although it took me quite a bit of text to explain the process it's not that difficult: 1. **Open Session Recording Event Log.** 2. **Select first event in session.** 3. **Click on "Add session marker" button.** 4. **Enter patient name (or other name for the session).** 5. **Select the last event in the session.** 6. **Click on the "Add a session end point" button.** Once you know you can add start and end markers, it's pretty easy.   **If you need further assistance reconstructing a BiteFX session recording, please send us an email or call us at: ** [support@bitefx.com ](mailto:support@bitefx.com)  **1-877-2BiteFX (1-877-224-8339) ** **International (+1) 530-582-1189**  ***Monday thru Friday, 8am to 5pm Pacific time*** Tags: [Using BiteFX](https://hubspot.bitefx.com/topic/using-bitefx) Search Search the Blog ### Subscribe to Email Updates ### Recent Posts ### Posts by Topic - [2017 Updates (8)](https://hubspot.bitefx.com/topic/2017-updates) - [2018 Updates (12)](https://hubspot.bitefx.com/topic/2018-updates) - 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