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Stuart Harman

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Helpful Hints Using BiteFX for iPad - V2.3

Posted by Stuart Harman on Wed, Jan 18, 2017 @ 14:01 PM

From the desk of Stu Harman, our support and coaching expert. In this article Stu provides some helpful hints and tips to help you get familiar with some of the new features and behaviors of the soon-to-be-released BiteFX for iPad V2.3.

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Tags: iPad Tips, Using BiteFX

How to Export Images From Dexis to a BiteFX Importable Folder

Posted by Stuart Harman on Tue, Sep 22, 2015 @ 14:09 PM

From the desk of Stu Harman, our support and coaching expert. In this article Stu explains how to export your patient's pictures from your Dexis Imaging software into a folder that can be imported into BiteFX.

If your office routinely stores patient pictures using the Dexis imaging software, they cannot be imported into BiteFX directly from Dexis. This article describes the steps needed to export the pictures into a folder so that they can be imported into BiteFX.

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Tags: Using BiteFX

Why Do My Imported Pictures Disappear or Display "Image Not Available"?

Posted by Stuart Harman on Tue, Sep 22, 2015 @ 12:09 PM

From the desk of Stu Harman, our support and coaching expert. In this article Stu explains how to avoid getting into a situation where the thumbnails of imported pictures disappear from the Picture panel, and why the image of an imported picture you select only displays "Image not available".

If you or another staff member move the folder from its original location after it was imported, you can cause thumbnails to disappear and a black screen to be displayed instead of the picture. This article describes how to avoid the problem.

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Tags: Using BiteFX

How to Add Session Notes to Your Imported Pictures

Posted by Stuart Harman on Thu, Jul 30, 2015 @ 16:07 PM

From the desk of Stu Harman, our support and coaching expert. In this article Stu explains how to add clinical notes to pictures you import and have already included in or plan to included in a BiteFX Session Recording.

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Tags: Using BiteFX

How to Register Your BiteFX for Windows Software

Posted by Stuart Harman on Mon, Jul 27, 2015 @ 14:07 PM

From the desk of Stu Harman, our support and coaching expert. In this article Stu explains how to register your BiteFX for Windows software.

BiteFX is a license-protected software product. Whenever BiteFX is installed on a computer, to enable continuous use of the software it must be registered using a 16-digit serial number provided after the software order has been placed and the software agreement either physically or electronically signed. Without registration, it is possible to start and use the BiteFX software for 30 days as a free trial, after which BiteFX will not start without registering it.

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Tags: Registration

Need to Run as Administrator to Register BiteFX

Posted by Stuart Harman on Fri, Jul 17, 2015 @ 10:07 AM

From the desk of Stu Harman, our support and coaching expert. In this article Stu explains what to do when you see a message that you need to run BiteFX as Administrator to update Registration Information when trying to register your BiteFX software.

 

Registering BiteFX

BiteFX is a license-protected software product. When BiteFX is initially installed on a computer or if the software has been unregistered, to enable continuous use of the software it must be registered using a 16-digit serial number provided at the time BiteFX was ordered, and the customer's current email address as it appears in the BiteFX customer database.

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Tags: Registration

BiteFX Issues Related to Antivirus Programs

Posted by Stuart Harman on Tue, Jul 14, 2015 @ 14:07 PM

 

From the desk of Stu Harman, our support and coaching expert. In this article Stu describes how to change the settings of your antivirus program if it is blocking the download and installation of the BiteFX software, or preventing you from starting or updating your BiteFX software.

Introduction

The BiteFX software includes certain types of application program files called "executables" and are those files with the extension ".exe". These executable files are included in the BiteFX Installation Package that is downloaded from the Internet to install BiteFX, in the BiteFXV5 folder that is used to operate BiteFX, and in the Update program you run frequently throughout the year to add new animations, pictures and software upgrades. 
 
    This blog will provide up to date information on those antivirus programs we are aware of that have interfered with the BiteFX executable files in the past, as well as general instructions how to change settings in the antivirus software to prevent or resolve erroneous categorization of the BiteFX files as malware.
 
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Tags: Using BiteFX

How to Use the Options Menu in BiteFX

Posted by Stuart Harman on Tue, Mar 17, 2015 @ 07:03 AM

From the desk of Stu Harman, our support and coaching expert. In this article Stu explains how to navigate through and use the Options submenu that was revised and released with BiteFX.

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Tags: Using BiteFX

How to Clear the BiteFX Session Event Log

Posted by Stuart Harman on Fri, Feb 20, 2015 @ 18:02 PM

From the desk of Stu Harman, our support and coaching expert. In this article Stu explains how to delete all of the events that are currently stored in the BiteFX Session Event Log.

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Tags: Using BiteFX

Installing BiteFX for iPad

Posted by Stuart Harman on Fri, Oct 31, 2014 @ 13:10 PM

 

From the desk of Stu Harman, our support and coaching expert. In this article Stu makes sure you know the best way of installing and updating BiteFX on your iPad.

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Tags: iPad Tips, Downloading, Installing

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